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Frequently Asked Questions

  • What is the address of the CFPD headquarters?
    Our headquaters (Station #1) is located at 400 Cary-Algonquin Road.
  • What is the phone number or contact information for the Fire District?
    Our main phone number is (847) 639-2121, or visit our Contact page for more.
  • Who do I contact for questions about my ambulance bill?
    The District does all billing through a certified medical billing specialist or company. The following agency is the ambulance billing vendor approved by the Board of Trustees. ANDRES MEDICAL BILLING 3223 N. Wilke Road Arlington Heights, IL 60004 (847) 577-8811
  • How do I request a copy of a public record (i.e. incident reports, inspection reports, etc.)?"
    You can request a FOIA form in person at our District headquarters at 400 Cary-Algonquin Road. Or complete the form on our website under the Contact Us Tab.
  • How many fire stations does CFPD have?
    Our district has two fire stations. Visit our Station/Apparatus page to see our vehicles too!
  • Do you help install child safety seats?
    The Cary Fire Protection District does not currently have a certified child safety seat inspector on staff. You can obtain assistance with your child safety seat by contacting the Cary Police Department, located at 755 Georgetown Drive. Cary Police Department Cary, Illinois 60013 Phone: 847-639-2341
  • Does the Fire District provide CPR classes?
    Classes take place on the first Wednesday of every month from 7:00 to 10:00pm. The classes teach infant, child and adult CPR, as well as rescue techniques in choking incidents, and how to use an Automatic External Defibrillation (AED) device. To register for a CPR Class or for more information, contact our business office at: ​ Phone: 847-639-2121 E-mail:
  • Why do you send a fire truck with an ambulance to a medical call?
    Our main object is to get emergency personnel to the scene as quickly as possible. All of our members are cross trained as Firefighters/EMT-B or Paramedics. Crews arriving on a fire engine provide emergency medical care while they wait for the nearest ambulance to arrive. The only thing our fire engines cannot do is provide patient transportation to the hospital.
  • I have a Carbon Monoxide or Natural Gas leak
    For leaks or odors, contact Nicor at 888-642-6748. Call 911 if you are experiencing any symptoms.
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